Policies, in plain English.

Returns, remakes & the Fit Promise

The short version

Custom sets cannot be returned or refunded — but we will remake them free until they fit. A set cut to your measurements fits nobody else on earth, so it has no resale value. Instead of a refund, you get an unlimited-remake promise, which is worth more to you and is the only way this business works at ₹599.

The Fit Promise

• If any nail doesn't sit flush against your cuticle, send one photo of it on your finger
• We remake that nail — or the whole set — free, and post it to you free
• Valid for 15 days from delivery, as many times as it takes
• For bridal orders, remakes are free right up to your wedding date

If your parcel arrives damaged

Send us a photo within 48 hours of delivery, ideally including the packaging. Broken or missing nails are replaced free, no argument.

If we got the design wrong

You approve a photo of your finished set on WhatsApp before it's packed. If what arrives doesn't match the photo you approved, we remake it free. If it matches the photo you approved but you've changed your mind, we can't remake it free — but we'll always quote you a fair repaint.

Cancellations

Cancel any time before we start making — full refund to the original payment method within 5–7 working days. Once the nails are cut and painted to your measurements, we can't cancel, because the materials are already used and the set can't be resold.

How you pay

UPI (GPay, PhonePe, Paytm, any UPI app), debit card, credit card and net banking. Payments are processed by our payment provider — we never see or store your card or bank details.

Why custom sets are prepaid

Cash on delivery isn't available on made-to-order sets. A refused custom parcel is a total loss for a one-woman studio, and pricing that risk in would mean charging everyone more. Instead we hand the saving back: 10% off the set price when you pay online, plus free delivery over ₹599.

Prices

All prices on this site are in Indian Rupees and are the full price of the item. Delivery is stated separately on every product card and in the order summary. Nothing is added at the end.

Privacy policy

What we collect

• Your name, WhatsApp number and delivery address — to make and send your order
• Your ten nail measurements — so repeat orders don't need re-measuring
• Any design reference images you send us
• Your email, only if you give it to us

What we don't collect

We never see your card number, UPI PIN or bank details — those go straight to the payment provider. This site does not run advertising trackers or sell data to anyone.

Who we share it with

Only the courier (name, address, phone — they need it to deliver) and the payment provider (to take the payment). Nobody else, ever.

How long we keep it

Order records for as long as we're legally required to. Your saved measurements until you ask us to delete them.

Your rights

Message us on WhatsApp and ask to see, correct or delete anything we hold about you. We'll do it within 7 days, no questions asked.

Terms of use

• Every set is hand-made. Small variations in art, glitter placement and shade are a feature of handmade work, not a defect.
• Colours can look different on different screens. If exact shade matters, tell us and we'll send a photo before dispatch.
• Press-on nails are a cosmetic product for external use. Stop using them and see a doctor if you get irritation. Don't apply over damaged, infected or broken nails.
• Keep the glue away from children and out of your eyes.
• Wear time depends on your prep, your nail shape and what you do with your hands. Our stated ranges are typical, not guaranteed.
• Design references you send must be ones you're free to share. We won't copy another artist's signature work one-for-one — we'll interpret it.
• Photos of your set may be posted on our Instagram unless you ask us not to. Just say so and we won't.
• These terms are governed by Indian law, with courts at Vadodara, Gujarat.

Nothing here takes away rights you have under the Consumer Protection Act, 2019.

If something goes wrong

Message the WhatsApp number on this site first — it goes straight to Raniya, and most things are sorted the same day.

Still unhappy? You can escalate to the National Consumer Helpline on 1915, or file at consumerhelpline.gov.in. We'd much rather you gave us a chance to fix it first.